Privacy Policy

Effective Date: 04 July 2024

Introduction

At Scrapmate, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and location when you sign up for our services, schedule a pickup, or contact us.
• Payment Information: When you make a payment, we collect payment details such as your credit/debit card information, or other financial data necessary to process your transaction.
• Usage Data: We collect information on how you access and use our website. This includes your IP address, browser type, device information, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.

How We Use Your Information

• To Provide Services: We use your personal information to process your requests, schedule pickups, and manage your account.
• To Process Payments: Your payment information is used to complete transactions and ensure that you are billed correctly.
• To Improve Our Services: Usage data helps us understand how our services are being used, allowing us to improve functionality, user experience, and website performance.
• To Communicate with You: We may use your contact information to send you updates, respond to inquiries, and provide customer support.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

Your Rights

• Access and Correction: You have the right to access, update, or correct your personal information at any time.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those communications.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

Email: scrapmate.in@gmail.com

Phone: 8102759592

Address: Jamsedpur and deoghar